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Sailcloth

Introducing the exclusive Black Holiday Series Marquee

A new elegant and contemporary option for your

special event!

Available in widths of 6m or 10m, and lengths of 5m,

10m, 15m or 20m, this fully customisable marquee is

perfect for creating your day, your way.

With its elegant black framework and clear, black

trimmed fabrics, this marquee is perfect for those

wanting to go the extra mile and leave an extra long

lasting impression on their guests.

Built to the highest standards of quality and

durability, the Holiday Series is the perfect choice for

weddings, family celebrations, corporate events and

more.

Call Us 02 6625 1222

We’re Proudly Associated with Byron Bay Wedding & Event Hire.

Venues

Events

A Few FAQ's

When Does My Booking Need To Be Paid?

Your final invoice will be issued approx. 2 weeks out from your event, once we have any final changes, and is due 1 week before. Due to the way our accounting system works, we’re unable to issue full invoices before this time.

We understand that sometimes last-minute bookings or changes need to be made, and we’re happy to accept these if we can. Invoices for last-minute additions or orders need to be paid in full before the scheduled delivery date.
When Will My Delivery Be?

Standard delivery and pick-up fees are based on a weekday scheduling. If weekend; time specific or public holiday scheduling is required further charges will apply.

For weekend events, delivery is normally Wed/Thurs/Fri, Pick-up is Mon/Tues.
For weekday events, delivery will be in the days leading up to your event, and pickup in the days following.

Delivery and pick-up days will be advised closer to your event date. Flexibility is required, particularly during peak wedding/event season.
Do You Have A Showroom?

WE do not have a showroom - all of our items are stored in our warehouse. You are welcome to book an appointment during office house if you need to see the items – this is so we can ensue the items are out of storage and available for you to view.

Alternatively, we can send you photos and descriptions of the items.

Find Out More

A group of people standing in front of tents in a park.

A Few FAQ's

What If I Need Delivery At A Specific Time?

Additional charges do apply for time-specific delivery/collections, and this is subject to availability.

Any required time-specifics need to be made known to us at the time of your initial enquiry, so that we can advise you whether this is possible. During peak wedding/event season, and for last-minute enquiries, time-specifics are not always possible.
What Does The Delivery Fee Cover?

For marquee bookings, your delivery fee includes the delivery, setup, pack-down and collection of your marquee.

For furniture, catering equipment and tablewares, the delivery fee includes a single drop-off, and collection again from this same location at your venue.
Is the Holding Deposit Refundable?

The holding deposit is non-refundable, as the items on your order at the time of invoicing have been reserved for you and your event date, so have been made unavailable to our other clients. Refunding this payment would be considered a loss of opportunity.

Learn More

A Few FAQ's

What If My Guest Numbers Aren’t Finalised Yet?

Not to worry if you don’t have final guest numbers for your event yet. Once your booking is secured with a 15% holding deposit, we can add items to/change the order as you require. We do recommend reserving the maximum amount of each item that you may require, so that we do not run into any stock shortages further down the track.

We will contact you approx. 3 weeks out from your event to make any last changes to your hire, and to prepare the final invoice.
How Does The Bond Work?

The bond on each order is calculated based on the size of your order. Following return of the items to our warehouse, the order will be inspected, washed and counted.

Once we have the final count, we will provide you with a credit note for the remainder of your bond, as well as an invoice which will show deductions from the credit note for any missing/broken items.

Following this, we allow a 1-week window for you or a member from your team to return any missing items which have been located, and we will remove the replacement charge for that item. We will then need you to provide us with your bank account details, so that our accounts team can process your refund.

Please note patience is required with your bond refund. Our team will do our best to get your bond back to you as soon as possible, however, during peak wedding/event season we allow up to 1 month for this process.
What If I Can’t Be On-Site To Accept The Delivery?

Our team will ensure that the items are safely transported and delivered to the address provided during the ordering process. In the event that no one is available to accept the delivery, or we are unable to reach your on the day contact, the items will be left in a safe location at the delivery address.

Following your event, we kindly request that all furniture items be packed and stacked for collection. Our team will return to collect the items from the same drop-off point. Please ensure that the items are ready for collection on the designated collection day for a smooth return process.

Let’s Talk

cups and glasses — Northern Rivers Wedding & Event Hire in Yamba, NSW

A Few FAQ'S...

What Is Your Minimum Hire?

WE have no minimum hire!
So feel free to place an order for as little or as much as you need.

Please note with some very small orders, we may not always be able to offer delivery, particularly in peak wedding/event season.
How Long Does My Hire Last?

WE allow three days per hire. We can however allow for extended hire periods - this does incur a surcharge.

Chat to our friendly team if you'd like to know more.
Do I Need To Clean The Equipment Prior To Return?

Our warehouse crew pride themselves on ensuring all our equipment is cleaned to the highest standard for your event. We ask that you rinse all hire equipment, free from food stuff, we ask that linen be shaken and free from food stuffs.
We ask that all catering equipment is empty and cleaned.
What Time Will My Delivery Be?

We will contact you three weeks prior to your event to go over your order, prepare and send the final invoice. We will look at organising the delivery and collection days/times two weeks out, to accommodate all bookings for the same weekend.

We do ask for flexibility in delivery and collection days to ensure everyone has their items in time for their event.

Please advise us of any specific delivery or collection instructions and a safe space for our delivery crew to leave the items if your venue/property is unattended, codes for gates or where to find keys. We request that you leave your items in the exact same spot for collection.

Frequently Asked Questions

Do You Have A Cancellation Policy?

Yes we do, please click here to view our terms & conditions of service.

If you have any questions regarding any of these, please get in touch with our friendly team.
Do You Have A Limit On Hire?

No - we understand that weddings and events come in all shapes; sizes and budgets.

You can hire as much or as little as you would like from us!
Which Marquee Would Be Best Suited For My Event?

Our marquee choices are almost endless, with hundreds of different sizing & styling options.

The best way to work out which options are best for you, is to have a chat with our event hire specialists. We understand that making so many decisions can be overwhelming, so we are here to help you.
What If I Am Not Familiar With The Equipment?

Our event hire specialists will provide you with guidance on the most suitable items for your needs, and now to operate them safely.

We also provide user guides for some of our catering equipment to help you if you are unsure how to properly operate the items.

People In Umbrella — Northern Rivers Wedding & Event Hire in Byron Bay, NSW

02 6625 1222

info@nrweh.com.au

12 Centenary Dr, Goonellabah, 2480, NSW, Australia

Licenses

ABN 82 646 678 748

For Hire

Site Links

Service Areas

Operating Hours

Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed

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Sailcloth

We’re Proudly Associated with Byron Bay Wedding & Event Hire.

Venues

Events

A Few FAQ's

When Does My Booking Need To Be Paid?

When Will My Delivery Be?

Do You Have A Showroom?

A Few FAQ's

What If I Need Delivery At A Specific Time?

What Does The Delivery Fee Cover?

Is the Holding Deposit Refundable?

A Few FAQ's

What If My Guest Numbers Aren’t Finalised Yet?

How Does The Bond Work?

What If I Can’t Be On-Site To Accept The Delivery?

A Few FAQ'S...

What Is Your Minimum Hire?

How Long Does My Hire Last?

Do I Need To Clean The Equipment Prior To Return?

What Time Will My Delivery Be?

Frequently Asked Questions

Do You Have A Cancellation Policy?

Do You Have A Limit On Hire?

Which Marquee Would Be Best Suited For My Event?

What If I Am Not Familiar With The Equipment?

Licenses

For Hire

Site Links

Service Areas

Operating Hours